When luggage comes with a "warranty" what exactly does that mean? Does it cover airline damage? How long will the warranty cover the piece of luggage? It's real important to look at the wording of the warranty. They are usually very specific as to what is covered and what is not covered by the warranty. Some will say "limited 10 year warranty against defects in material and workmanship" and the "warranty does not cover damage that may result from normal wear and tear, abuse of the product, or common carrier mishandling." We are all very aware that damages do not occur while the luggage is resting in the closet or stored in the attic! Luggage is damaged by common carriers such as airlines, buses, cruise lines, taxi services, etc. while traveling. So that wording would not insure the best service of the product.
Of course, many products are durable enough that they may not need service for many years. Many of the luggage brands are building a better product that will give you many years of enjoyment. Be aware that many of them make different collections and different grades of durability. A warranty that says, "If your luggage is ever damaged, even if it was caused by the airlines, we'll fix it, free of charge" would be the best and most obvious choice. How convenient would that be? No worries when traveling, and no headaches! This warrantee is the commitment from Briggs and Riley luggage. They guarantee the pieces for life, simple as that. You may have to pay shipping to the repair facility if the place of purchase does not do it for you, but that is often a nominal charge when the repairs are free of charge. Their guarantee is a lifetime performance guarantee.
Briggs and Riley's commitment to quality eliminates the frustration of dealing with the airlines when trying to make a claim for damage at the airport. Airlines usually require that the claim be made within 24 hours, and that can be quite tiring after a long trip. This type of generous warranty also eliminates the need to make an insurance claim. They feel their luggage is engineered to withstand the abuse of travel. They claim to make the most durable travel bags possible, so they have simplified their warranty. They examine any type of damage that a bag sustains, and continuously improve and refine their luggage to avoid that type of damage. They use a tough, 2520-denier ballistic nylon fabric that repels water and resists dirt and abrasions. This strong fabric is also difficult to tear and built for strength.
Their outsider handle system on all of their upright pieces of luggage also frees up the interior of the bag so all of the space is for your clothes and accessories. This handle along with their extra-wide wheels provides a smooth tip-free ride and few, if any, repairs. They use a heavy-duty oversized UKK zipper. These zippers are self-repairing and worry-free. Luggage warranties come in all versions, so be sure to investigate and get the best for you and your travel needs!
